Refund Policy
Last updated: April 9, 2026
We are committed to customer satisfaction. If you experience a qualifying issue with a ReadYourLab purchase, we will review your refund request promptly and fairly.
Refund Eligibility
Refund requests must be submitted within 7 days of purchase.
Valid Reasons for a Refund
- Technical issues preventing service delivery
- Service not functioning as described
- Demonstrably incorrect analysis results
How to Request a Refund
To request a refund, please use our contact form and include the email address used for your purchase along with a short description of the issue.
Refund requests will be reviewed and processed within 48 hours.
Important Notes
- Refunds will be processed using the original payment method.
- Processing time after approval is typically 5-10 business days.
- Approved refunds will include the full purchase amount.